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Loyalty Methods, Inc.

80 Yesler Way, Suite 310
Seattle, WA 98104
View map & directions

Fax: 206-299-3554
Phone: 800-693-2040
Phone: 206-257-2111

How to Apply | Loyalty Methods

How to Apply

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How to Apply

Loyalty Methods, Inc.

80 Yesler Way, Suite 310
Seattle, WA 98104
View map & directions

Fax: 206-299-3554
Phone: 800-693-2040
Phone: 206-257-2111

How to Apply

If you are interested in any of these positions, please send us your resume in an e-mail to .(JavaScript must be enabled to view this email address) and we will start the conversation.

Current Job Openings | Loyalty Methods

Current Job Openings

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Current Job Openings

Loyalty Methods, Inc.

80 Yesler Way, Suite 310
Seattle, WA 98104
View map & directions

Fax: 206-299-3554
Phone: 800-693-2040
Phone: 206-257-2111

Current Job Openings

Our projects are interesting, intellectually challenging and full of new learnings and adventures. If you are an energetic self-starter and have experience in the areas of Siebel Loyalty, Siebel Marketing and OBIEE Analytics, we want to hear from you.

Our Mentoring | Loyalty Methods

Our Mentoring

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Our Mentoring

Loyalty Methods, Inc.

80 Yesler Way, Suite 310
Seattle, WA 98104
View map & directions

Fax: 206-299-3554
Phone: 800-693-2040
Phone: 206-257-2111

We don’t just build you a system. We mentor and train your internal teams so that you can manage the system on your own.

Your people are involved right from the start. We take pride in mentoring and evolving their skills during the course of the project lifecycle, to ensure that your implementation stays alive and well long after your production release. Don’t take our word for it – ask our customers.

Alaska Air and Holland America Line can both attest to the ease of transition, from development to production,  facilitated by our collaborative approach to mentoring. We continue to keep in touch with these teams,  sharing any new insights that we’ve learned. We are highly committed and highly vested in our customers’ long-term success.

If managing your application on your own is not something you want to do, we can provide viable and cost-effective application management and support options.

Case Studies | Loyalty Methods

Case Studies

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Case Studies

Loyalty Methods, Inc.

80 Yesler Way, Suite 310
Seattle, WA 98104
View map & directions

Fax: 206-299-3554
Phone: 800-693-2040
Phone: 206-257-2111

Case Studies

Loyalty Methods has earned a reputation for getting the work done right in the shortest amount of time possible. We consistently exceed customer expectations. The following case studies are just a few examples of how we successfully deliver results. Please feel free to contact us if you would like referals from any of our customers.

Our People | Loyalty Methods

Our People

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Our People

Loyalty Methods, Inc.

80 Yesler Way, Suite 310
Seattle, WA 98104
View map & directions

Fax: 206-299-3554
Phone: 800-693-2040
Phone: 206-257-2111

Don’t waste millions on armies of newbies. Go with the Navy SEALs of Siebel Loyalty and Marketing.

We bring hand-picked, high-impact professionals with formidable experience who practically wrote the book on how these implementations should be done.

  • Our People have been with us through most or all of our projects.
  • The average experience for our consultants is 7-10 years in the Siebel arena, and 3-5 years in the Siebel Loyalty space.
  • We don’t learn on your dime, we do it on ours.
  • Our People enjoy the intellectual challenges of our work. The results - elegant solutions.
  • Our  People have a strong sense of pride and ownership in their work. It is largely a matter of personal achievement and recognition of being the best in the Loyalty and Marketing space.

You don't need large numbers of people to be successful and deliver results quickly. But you do need the right people. You need them at the right time and at the right place. That is the Loyalty Methods advantage!

Our Approach | Loyalty Methods

Our Approach

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Our Approach

Loyalty Methods, Inc.

80 Yesler Way, Suite 310
Seattle, WA 98104
View map & directions

Fax: 206-299-3554
Phone: 800-693-2040
Phone: 206-257-2111

We are all about people – yours and ours. We are all about the work. We are all about sharing our expertise to help you succeed.

Our credo when it comes to projects can be summarized in the following points:

  • Our success is measured by the number of happy customers we have, not by increasing billable hours, or meeting sales quotas. Our goal is to make projects easy and to achieve as many successful implementations – in as short a time as possible.
  • We are candid, with you and with ourselves, about what is possible and at what cost.
  • We provide you with only the people you need, bringing them only for the duration that you need them. A typical large-scale, implementation team consist of 8 to 12 people. You don’t need an army to do this – you just need the right people.
  • Our Small, focused, and very high-end teams translate into quick and visible progress, less clutter, less project noise, ultimately leading to substantial savings in time and money.
  • We never stop learning and improving, our ThreadSync™ methodology is a highly parallel, well-coordinated, lightweight, and iterative method of delivery that embodies everything we have learned about getting these projects done right the first time.
  • We take ownership of the end result and we never give up. We deliver no matter the obstacle – we have a healthy dose of disregard for the “impossible” and we tackle challenges often quoted as “infeasible” in Siebel support forums.
Our Partners | Loyalty Methods

Our Partners

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Our Partners

Loyalty Methods, Inc.

80 Yesler Way, Suite 310
Seattle, WA 98104
View map & directions

Fax: 206-299-3554
Phone: 800-693-2040
Phone: 206-257-2111

We are an Oracle Gold Partner and the go-to implementer for Siebel Loyalty.

Our partnership with Oracle began early on, spending many hours with the Siebel Loyalty development team to tune and enhance some of the earlier versions of the product. We know the product development teams personally and we continue to have a very constructive dialogs with them about the product, its current state, and its future direction.

We openly share our field observations with the Oracle product team, providing them with valuable feedback on features that are often customized, industries that may require better support from the product, and specific challenges which require timely and accurate fixes.

Most recently, we were able to provide future direction for Siebel Marketing and OBIEE Segmentation based upon our observations at Holland America Line, our largest marketing implementation effort.

Our Expertise | Loyalty Methods

Our Expertise

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Our Expertise

Loyalty Methods, Inc.

80 Yesler Way, Suite 310
Seattle, WA 98104
View map & directions

Fax: 206-299-3554
Phone: 800-693-2040
Phone: 206-257-2111

We wrote the book on Siebel Loyalty and Marketing implementations.

We have successfully completed the world’s largest implementations to date, in terms of number of members and transaction throughput. We have put the Siebel Loyalty and Marketing systems to the test and we are well aware of what is possible and what it takes to get there.

Many of the lessons that we’ve learned during the course of our implementations have been incorporated into our ThreadSync™ methodology, which is specifically designed to reduce project noise and to shorten time-to-market for these implementations.

We have built a number of tools that accelerate the tasks that are typically the most expensive during these implementations – data migration, real-time integration, cut-over execution, and batch processing.

We have successfully built the world’s first retail high-speed POS adapter for Siebel that enables massively scalable retail networks to execute hundreds of transactions per second, with sub-second response times against the Siebel Loyalty application.

Our Customers | Loyalty Methods

Our Customers

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Our Customers

Loyalty Methods, Inc.

80 Yesler Way, Suite 310
Seattle, WA 98104
View map & directions

Fax: 206-299-3554
Phone: 800-693-2040
Phone: 206-257-2111

Our customers would love to tell you how thrilled they are to have us as partners.

If you want to know about a vendor, ask their past clients. There is no marketing budget large enough to create a satisfied customer.

Loyalty Methods has delivered and continues to deliver solutions for some of the world’s largest and most popular brands in the hospitality, retail, and travel industry. Our track record remains unbeaten in the Loyalty and Marketing space.

Regardless of industry and brand, there are several common patterns you will see among our customers:

  • All of our customers succeed with Loyalty Methods, No exceptions!
  • All of our customers had very challenging goals in terms of scale, complexity and time to market.
  • All of our customers have been trained, are self-sufficient, and hugely successful long after their launch date.
  • All of our customers are happy to share their implementation experience with us as a partner.

Don’t take our word for it. Talk to our customers. We’d be happy to provide references from any of our projects.

Contact Us | Loyalty Methods

Contact Us

Ask Loyalty Methods, we have answers.
Contact Us

Loyalty Methods, Inc.

80 Yesler Way, Suite 310
Seattle, WA 98104
View map & directions

Fax: 206-299-3554
Phone: 800-693-2040
Phone: 206-257-2111

Contact Us

If you need assistance or have questions about Loyalty Methods, please use the form below. Alternatively, you can directly e-mail us at .(JavaScript must be enabled to view this email address).

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Careers | Loyalty Methods

Careers

Our success requires the best and most talented individuals. Join us!
Careers

Loyalty Methods, Inc.

80 Yesler Way, Suite 310
Seattle, WA 98104
View map & directions

Fax: 206-299-3554
Phone: 800-693-2040
Phone: 206-257-2111

Welcome to Careers at Loyalty Methods

Looking for a career and not just a job? Looking for a company that values its employees as its most important asset? At Loyalty Methods, we are always on the look out for top-notch talent to join our team. We hire the best and brightest individuals, who are professional and goal oriented.

We offer a very competitive and comprehensive compensation and benefits packages. Benefits are available to eligible employees, their spouses, and dependents.

If you enjoy working in an innovative, fast-paced environment, please forward your resume and cover letter to .(JavaScript must be enabled to view this email address)

Services | Loyalty Methods

Services

Only Loyalty, Marketing, and Oracle Business Intelligence
Services

Loyalty Methods, Inc.

80 Yesler Way, Suite 310
Seattle, WA 98104
View map & directions

Fax: 206-299-3554
Phone: 800-693-2040
Phone: 206-257-2111

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Why Us? | Loyalty Methods

Why Us?

Our experience will help you overcome any implementation challenge.
Why Us?

Loyalty Methods, Inc.

80 Yesler Way, Suite 310
Seattle, WA 98104
View map & directions

Fax: 206-299-3554
Phone: 800-693-2040
Phone: 206-257-2111

We know the product. We’ve implemented it in industries as diverse as Airlines, Hospitality and Retail. We have successfully built the largest Siebel Loyalty implementations in the world to date.

We know the product inside out. We have seen its strengths and weaknesses in high-volume scenarios across a diverse set of industries with very different characteristics. We can give you an objective view of what is possible and what it takes to achieve your goals.

Our ground-breaking Alaska Airlines implementation was the first large-scale Frequent Flier Program. No other airline in the world had delivered a solution of this scale and magnitude in Oracle Siebel Loyalty at the time. We spent many hours with Oracle Engineering helping to fine tune the product. As a result, we have developed a close relationship with them as well as a deep understanding of the product.

We recently completed the world's largest retail implementation of Siebel Loyalty. The project spans more than 9000 stores, processing over 1 million transactions per hour, and more than 300 Point of Sale (POS) transactions per second with an average response time of less than 300ms. All of this was accomplished in less than 9 months, with fewer than 10 people.

How did we achieve all this? Our innovative ThreadSync™ methodology was developed specifically for the Siebel Loyalty, Marketing and Oracle Business Intelligence space. It is based on main-stream agile methods and is designed to increase focus, minimize project noise and accelerate delivery. We are ready to share our knowledge and experience with you and bring success to your implementation in record time!